take part in B&Q customer satisfaction survey

take part in B&Q customer satisfaction survey

About B&Q

Founded in 1969, B&Q is a leading DIY and home improvement retailer headquartered in the United Kingdom, which is also a wholly owned subsidiary of Kingfisher. B&Q owns over 420 retail stores globally, all of which are located in the United Kingdom, Republic of Ireland and China. Currently, B&Q ranks the largest DIY retail chain in China, and is also the top 2 DIY retail chains in Europe and top 4 in the world.

About the B&Q Customer Satisfaction Survey

The leading multinational DIY and home improvement retailer B&Q conducts its so-called "Let Us Know How We Did" Customer Satisfaction Survey at the website of www.diy.com/feedback, as they regard customer feedback as one of the most important ways to improve the quality of services they provide for their customers. For interested participants, If you visited one of B&Q retail stores recently and still keep your receipt, you can go to the website at www.htsurvey.com to take part in this B&Q Customer Satisfaction Survey. It will only take you a few minutes to complete.

To express their appreciation for your valuable time to complete the survey, after you complete all the questions of B&Q Customer Satisfaction Survey, you'll automatically receive online entries and enter a daily sweepstakes, a series of which will conduct every day of December 2011. Once entering this daily sweepstakes, you will have 10 chances to win the Daily Prize of £1,000 cash plus 1 chance to win Instant Prize of a 8GB iPod Nano. For more information about sweepstakes official rules, refer to the website of http://www.empathica.com/wp-content/uploads/Empathica-Official-Rules-English.pdf.

How To Take Part In B&Q Customer Satisfaction Survey?

Before you begin, you will need to prepare the following:

  1. A computer with internet access.
  2. A valid receipt from B&Q stores with survey invitation printed on it.
  3. To be eligible to enter sweepstakes, you need to be a legal resident of the United Kingdom over the age of 16 or a legal resident of the Republic of Ireland over the age of 20.
Detailed instructions:
  1. Go to B&Q Customer Satisfaction Survey website at: www.diy.com/feedback.
  2. Choose your method of entry, with your receipt handy, choose the right button marked "select" to continue.
  3. Enter your store number, time and date of your visit, your total amount on receipt and 10-digit transaction code into the required field, and then click on the button marked "Continue" to start taking survey.
  4. Once you complete the survey, you'll automatically enter the daily sweepstakes, having one chance to instantly win an iPod plus 10 chances to win £1,000 cash.
  5. For further information, refer to the B&Q Customer Satisfaction Survey Help at: http://www.uksurveyhelp.empathica.com/.


If you visited B&Q stores recently with your receipt kept handy, take part in B&Q customer satisfaction survey right now, get a chance to win an iPod plus 10 chances to win £1,000 cash. And, it’s free!

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