Wendy’s Customer Satisfaction Survey

About Wendy’s

Wendy’s, officially known as Wendy’s Old Fashioned Hamburgers, is an international chain of fast food restaurants which is based in the United States. It is the third largest hamburger fast food chain and it has over 6,000 locations all around the world. Besides hamburgers, it also provides chicken sandwiches, french fries and beverages.

About Wendy’s Customer Satisfaction Survey

The Wendy’s Customer Satisfaction Survey is a customer feedback questionnaire which is created by Wendy’s to measure how their customers feel about the products and services they offer. The survey is conducted online and it takes only a few minutes to finish.

By taking part in the Wendy’s Customer Satisfaction Survey, you can express your satisfaction or complaints about the products and services you have received from the last Wendy’s location you dined at. Besides answering the survey questions, you can also write down anything you want to say to Wendy’s. After you finish the survey, you will receive a validation code which can be used as a coupon at Wendy’s.

How can you take part in the Wendy’s Customer Satisfaction Survey?

Before you begin, you will need to prepare the following:

  1. A computer with internet access.
  2. You must have recently dined at a Wendy’s restaurant and still have the receipt.

Detailed instructions:

  1. Go to the Wendy’s Customer Satisfaction Survey website at http://www.talktowendys.com/MakeSelections.asp.
  2. Choose the language in which you want to take the survey. Take English as an example. Click on the button marked “Continue in English”.
  3. Choose the country where the store is located from the drop-down menu.
  4. A). If you have a receipt and want to take the survey, click on the button marked “Take Survey”. Enter the 8 digit store number, visit date, amount of your purchase and your email address into the required boxes and then click on the button marked “Next”. Answer the survey questions and then follow instructions to finish the survey. B). If you have a question or comments for Wendy’s, click on the button marked “Question/Comment”. Indicate why you are visiting this website by choosing one of the selections and then click on the button marked “next”. Follow instructions to ask questions or give your comments.
  5. For more information about Wendy’s, you can go to http://www.wendys.com/.

Summary

The Wendy’s Customer Satisfaction Survey is very well-designed. For those who haven’t recently dined at a Wendy’s location, you can also go to the survey page to ask questions or write down comments. It also provides coupons for survey participants that can be used to save money at Wendy’s


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