Use DellConnect for Computer Troubleshooting

About Dell

Dell is a multinational information technology corporation which is based in the United States. It develops, sells and supports computers and computer-related products and services, including computer peripherals, computer software, computer system, IT consulting and IT services. It was founded in 1984 by Michael Dell and now it has become one of the largest technological corporations in the world.

About DellConnect

DellConnect is a software program which is developed and sold by Dell to help computer users resolve their computer-related problems. It allows Dell support representatives to remotely control your computer and then help you to solve your computer problems.

By using DellConnect, you can allow a Dell support representative remotely analyze the configuration of your system, view and edit your files and registry, view and comment on your screen. In this way, the representative will help you to solve your computer problem. You can also discontinue the session at any time by selecting “X” in the upper right-hand corner of session window. The whole process is easy, secure and convenient.

How can you use DellConnect for computer troubleshooting?

Before you begin, you will need to prepare the following:

  1. A computer with internet access.
  2. You need to be a DellConnect customer and have the code number from the Dell representative.

Detailed instructions:

  1. Go to the DellConnect website at http://support.dell.com/support/topics/global.aspx/support/dellconnect/en/terms_conditions_cons?c=us&l=en&s=gen.
  2. Read the Terms and Conditions and then click on the green button marked “I Agree”.
  3. Enter the code number given by the Dell Representatives into the required box and then click on the button marked “Go”.
  4. Follow instructions to use DellConnect to solve your computer problems.
  5. If you need more help, you can go to the Dell Support website at http://support.dell.com/support/index.aspx?c=us&l=en&s=gen.

Summary

DellConnect is a useful and helpful software program which can help you to solve computer problems easily and conveniently. You should try it when you need computer-related help.


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